Mostly, yes. The vast majority of stock is good-condition used gear and parts. Occasionally we list new or unused items - if so, the listing will say so clearly.
We use five grades: New, Used - Like New, Used - Good, Used - Fair, and For Parts. Every listing also explains anything notable in plain English. If you're not sure, message us.
Never. Any helmet we list has not been involved in an impact. If we can't verify the history of a helmet, we don't sell it. Simple.
UK postage is tracked - Royal Mail for smaller items, courier for bulkier ones. Postage costs are listed on each item. We aim to dispatch within one working day.
Yes. If it doesn't fit or isn't as described, send it back within 14 days in its original condition for a refund. Buyer pays return postage unless we got the description wrong.
Yep - same standards. This website is where our current stock lives, and every item is one-off, so once it sells it disappears from the shop.
Pay by card at checkout. Your item is held for 30 minutes while you pay, and if payment fails it goes back on sale.
Sometimes. If you've got something quality and clean, drop us a message with photos and we'll let you know.
It varies by brand. We list whatever the manufacturer prints on the label and add a note where helpful. If you're between sizes, ask before buying.